Firstly, if you held onto your ticket from 2020 and have not requested a refund, we want to thank you. Without you we would not have made it through to 2021 as the impact of COVID-19 was devastating to not only us but to the events industry as a whole.
With Stadium Stomp scheduled once again across Australia in 2021, things are looking up. Your 2020 ticket will need to be updated and this will require you to register again in 2021 – but don’t worry, we wont make you pay again.
How can I enter for free?
All 2020 registrants for our Australian events were emailed in late Feb – early March with a single use (per person) promo code which could be entered into this year’s registration form to nullify the cost of registering. You simply had to insert the code during the cart stage of registration and your transfer over from 2020 into 2021 is complete.
If you do not have this code, please check your spam filters for an email from us (date range from 28 Feb – 9 Mar 2021) revealing this code to you. If you still cannot find it, please contact us at firstname.lastname@example.org and we can advise you of your code. Please be aware that you can only enter in one code at the cart stage and it will only nullify the cost of one registration.
All registrations in 2021 need to also have unique email addresses (this is new in 2021 and may throw some of you who used one email address to register multiple people last year).
Please note: the code you’ve been given is valid until registrations close. However, we do not refund at all within 7 business days of your event.
If you are requesting a refund for your 2020 ticket during the 7 business day window before your event, it will not be granted. Please do not wait until the last minute. We currently refund on a request basis (email@example.com) the cost of your valid 2020 registration less $10 and any processing fees charged by Active Network, and only if you have not re-registered or your promo code has not been redeemed for this year. We can refund back to the card used to purchase your 2020 ticket or if this is not valid will refund via EFT (you will need to supply your bank details to us when requesting a refund on the above email).
You’ve hung onto your ticket for this long, we’d love to see you stomping those stadium stairs with us again this year – it’s been too long and we miss you! PLUS – wave times are already filling. To avoid disappointment register now!
If you’re one of our super patient Eden Park Stompers (NZ), please check the Auckland page of this website for the latest update.