Firstly, if you held onto your ticket from 2020 and have not requested a refund, we want to thank you. Without you, we would not have made it through this far as the impact of COVID-19 was devastating to not only us but to the events industry as a whole.
With Stadium Stomp scheduled once again across Australia in 2021, things are looking up. Your 2020 ticket will need to be updated and this will require you to register again in 2021 – but don’t worry, we wont make you pay again.
How can I enter for free?
All 2020 registrants for our Australian events were emailed in late Feb – early March with a single use (per person) promo code which could be entered into this year’s registration form to nullify the cost of registering. You simply had to insert the code during the cart stage of registration and your transfer over from 2020 into 2021 is complete.
If you do not have this code, please check your spam filters for an email from us (date range from 28 Feb – 9 Mar 2021) revealing this code to you. If you still cannot find it, please contact us at firstname.lastname@example.org and we can advise you of your code. Please be aware that you can only enter in one code at the cart stage and it will only nullify the cost of one registration.
All registrations in 2021 need to also have unique email addresses (this is new in 2021 and may throw some of you who used one email address to register multiple people last year).
Please note: the code you’ve been given is valid until registrations close. However, we do not refund at all within 7 business days of your event.
We are sorry to say that if you have not sought a refund for your 2020 ticket and did not utilize your promo code to move over to the rescheduled event, your ticket has now expired and we can no longer refund.
We currently refund on a request basis (email@example.com) the cost of your valid 2021 registration less $10 and any processing fees charged by Active Network.
EXPIRY DATES NOW IN EFFECT FOR REFUNDS
MCG Stompers – you have until 30 September 2021 to claim your refund off your valid 2021 ticket. After this time we will be reverting back to our pre-covid refund policy as outlined in our terms and conditions.
You’ve hung onto your ticket for this long, we’d love to see you stomping those stadium stairs with us again when scheduled – it’s been too long and we miss you!